Privacy and Cookie Policy
Privacy & Cookies Policy
This privacy and cookies policy sets out how LeisureFurnitureDirect Limited uses and protects any information that you supply us when you use this website.
Cookies
A cookie is a small file which asks permission to
be placed on your computer's hard drive. Once you agree, the file is added and
the cookie helps analyse web traffic or lets you know when you visit a
particular site. Cookies allow web applications to respond to you as an
individual. The web application can tailor its operations to your needs, likes
and dislikes by gathering and remembering information about your preferences.
Why
do we use Cookies?
We use traffic log cookies to identify which pages
are being used. This helps us analyse data about web page traffic and improve
our website in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data is removed from
the system.
Overall, cookies help us provide you with a better
website, by enabling us to monitor which pages you find useful and which you do
not. A cookie in no way gives us access to your computer or any information
about you, other than the data you choose to share with us.
You can choose to accept or decline cookies through
the cookie bar and button at the top of the website. These preferences can be
changed at any time for analytics and marketing cookies through this bar. Any
cookies listed in the “Internal Cookies” section of this document can be
disabled by your browser but will prevent the site from working i.e. your
shopping cart will not be able to add products.
External
Cookies
We use Google Analytics to improve our website by
tracking user use. This will provide a cookie to track your visit to our
website. Their cookie policy can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
We use tawk.to, a live chat solution by tawk.to
ltd, as our chat box. This uses cookies to identify and track visitors to allow
our support agents to better understand your queries. Their cookie policy can
be found at: https://www.tawk.to/privacy-policy/
Social network cookies are also used on our website
for both Facebook and Twitter. These cookies allow you to like, share or tweet
about our products. The cookie policy for these two networks can be found at: https://www.facebook.com/policies/cookies/
and https://help.twitter.com/en/rules-and-policies/twitter-cookies
Internal
Cookies
Cookieconsent_status |
Following your consent to cookies
this cookie stores your preferences. These can be changed at any time |
Currency |
Your preferred currency |
Language |
Your preferred language |
Default |
Your default settings for using the
website |
PHPSESSID |
Your current session (i.e. current
login, shopping cart data) |
Privacy
LeisureFurnitureDirect Ltd is committed to ensuring
that your privacy is protected. Should we ask you to provide certain information
by which you can be identified when using this website, then you can be assured
that it will only be used in accordance with this privacy statement.
LeisureFurnitureDirect Limited may change this
policy from time to time by updating this page and it replaces all previous
Privacy Policies. This policy is effective from 25/05/2018 and contains our
compliance to General Data Protection Regulation (GDPR) regulations.
We are the data controller for the purposes of GDPR.
You can read more about your rights under GDPR here:
https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en
When
we collect data
·
User Registration – Personal data collected through the user registration
process i.e. email, name, address.
·
Website Browsing – When you browse our website as detailed in our Cookie
policy we may collect information on how you use our website.
·
Contact/Orders/Enquiries (via Phone, Website or
Email) – Personal data collected when orders
are made i.e. email, name, address.
·
Contact through the Live Chat System – As per our Cookie Policy we use Tawk.to as our
chat platform. Their terms and conditions and privacy policy can be found here
o https://www.tawk.to/terms-of-service/
o https://www.tawk.to/privacy-policy/
o The data provided through this tool and it’s
compliance to GDPR is detailed at: https://www.tawk.to/data-protection/gdpr/
If you would like any of this information deleted please email us as sales@LeisureFurnitureDirect.co.uk
with “tawk.to deletion request” in the title field
·
Newsletter Registration – On registration to our newsletter we record your
personal data and consent to be emailed marketing information from us. This can
be changed in your account preferences at any time.
What data we collect
·
Contact Information (Name, Address,
Phone Number(s), Email Address(es))
·
Payment Information – We do not store
any payment information and only hold information on amounts paid.
·
Order Information
·
IP Address(es)
What we do with the information we
gather
We require this information to understand your
needs and provide you with a better service, and in particular for the
following reasons:
·
Internal record keeping.
·
We may use the information to improve
our products and services.
·
We may periodically send promotional
emails about new products, special offers or other information which we think
you may find interesting using the email address which you have provided should
you be subscribed to our newsletter.
Who do we share this information with?
Information is only shared on receipt
of an order or enquiry to arrange delivery of the items requested or to inquire
for delivery information.
Payments through the website are
handled through Paypal. Details of their privacy policy can be found here: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Security
We are committed to ensuring that your information
is secure. In order to prevent unauthorised access or disclosure, we have put
in place suitable physical, electronic and managerial procedures to safeguard
and secure the information we collect online. We do not store any payment
information on our servers and all passwords for user accounts are fully encrypted.
Controlling your personal information
You have the following rights for the data of yours
that we hold.
·
Access to your Data –You can request to
see all data we hold on you
·
Changes to your Data – You can
request updates to any incorrect entries of your data
·
Deletion of your Data – You can
request all data we hold on you to be deleted
·
Stopping Marketing – You can request
we stop marketing communications
For registered users we have provided
the following tools page for all of the above requests. https://www.LeisureFurnitureDirect.co.uk/gdpr-tools
Find out today why so many people trust us to provide their Classroom Furniture, Canteen Furniture, Conference Room Chairs, Contract Furniture, Office Furniture, Office Desks, Office Chairs, Reception Chairs, Exam Desks, Postura Chairs, School Furniture, Titan One Piece Chairs, Cafe Chairs, Whiteboards and more. Place an order with us today and have your furniture delivered directly to your door. We are proud to have supplied:Information
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