Returns Policy

Please be aware that Leisure Furniture Direct is a drop ship company that does not hold stock.

Therefore, when it comes to returning unwanted goods that are in perfect condition, we are wholly governed by the returns policy of the manufacturer.

While returns are obviously possible, please be aware this can mean a penalty of up to 50% of invoice value for restocking.

Some items (marked as made to order) are non-returnable due to their bespoke nature.


Returning Damaged Items

Obviously in the case of goods arriving damaged, in substandard condition, or not meeting the description on our website, these are fully returnable without penalty.

All we will require is a photograph or an email identifying the damages.